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Returns, Refunds, & Exchanges

Returns, Refunds, and Exchanges

RETURNS

If you are not satisfied with your purchase you have the option to return your product(s). Call 1-800-689-0898 or email marc@jbevans.ca for a return authorization number.

Product(s) may be returned within 14 days of receipt so long as:

  • The product(s) have not been washed worn or altered
  • Tags are still on the product(s)
  • Products(s) are in the same condition as they were received


*NOTE: Intimate products such as underwear earrings and spanx are FINAL SALE due to hygienic reasons.

REFUNDS

Refunds will be issued once the product(s) have been returned and received to JB Evans Fashions and Footwear and verified that all above criteria has been met. All shipping and handling charges are non-refundable.

*NOTE: ANY ITEM PURCHASED AT A DISCOUNTED PRICE IS CONSIDERED A FINAL SALE

EXCHANGES

We will try our best to accommodate every exchange, however there is no guarantee that the size or colour you wish to exchange for will be available. This is because we only carry a limited size run of each product. Therefore we recommend either returning the product and purchasing the new one, or contacting us to facilitate the exchange.

*NOTE: Customer is responsible for any return shipping costs.