Returns, Refunds, and Exchanges

RETURNS

Call 1-800-689-0898 or email andrew@jbevans.ca for a return authorization number.

Regular priced merchandise may be returned within 7 days of receipt as long as:

• The product(s) have not been washed worn or altered
• Tags are still on the product(s)
• Products(s) are in the same condition as they were received

ALL DISCOUNTED ITEMS ARE CONSIDERED FINAL SALE (this includes discount codes).

*PLEASE NOTE: Intimate products such as underwear earrings and spanx are FINAL SALE due to hygienic reasons. All masks are final sale.

REFUNDS

Refunds will be issued once the product(s) have been returned and received to JB Evans Fashions and Footwear and verified that all above criteria has been met. All shipping and handling charges are non-refundable.

*NOTE: ANY ITEM PURCHASED AT A DISCOUNTED PRICE IS CONSIDERED A FINAL SALE

Christmas returns/exchanges (in-store only) must be completed by January 3rd, 2023. Items must be in original condition with tags on and accompanied by receipt. Exchange or store credit only. Any discounted items are considered final sale.

EXCHANGES

We will try our best to accommodate every exchange, however there is no guarantee that the size or colour you wish to exchange for will be available. 

*NOTE: Customer is responsible for any return shipping costs.

*International returns are not accepted at this time.